How To Register Ridgid Shop Vac

RIDGID branded vacs are best-in-class vacs that allow the stop-user to complete jobs more than rapidly and reliably.

What is Covered?

RIDGID vacs are warranted to be free of material and workmanship defects for the lifetime of the vac.

How Long Coverage Lasts?

The Lifetime warranty lasts for the manufacturer's defined lifetime of your vac. The vacs are designed to have a run life of 500-700 hours. The warranty coverage ends the shorter of: after such run life or the product becomes unusable for reasons other than defects in workmanship or material.

How to Obtain Warranty Service?

If the vac was purchased within xc days, you tin take information technology back to Home Depot with the receipt to get a replacement. Other retailers have their own return/exchange policies y'all can accept advantage of.

If the product no longer qualifies for the render/exchange policy of the retailer, warranty claims need to become through the states (manufacturer). We need to inspect the vac to verify if the failure was due to defects in workmanship and material. If your merits is covered under the warranty, nosotros will, at our sole choice, (a) send a replacement for the defective portion of your RIDGID Moisture/Dry out Vac or (b) replace your entire RIDGID Wet/Dry Vac. To initiate a warranty claim, click here.

What We Volition Practise to Correct Problems

Warranted products volition be repaired or replaced, at RIDGID'due south option, and returned at no charge.

Why there are dissimilar warranties for the RIDGID line of products and what is the warranty?

There are numerous products in RIDGID product line and the warranty applicable to whatever particular product tin can vary due to the nature of the product, how it is used, the necessity and complication of repair, etc… For instance, our Wet/Dry Vacs have a lifetime warranty; power tools have a 3-twelvemonth express warranty. Information on the diverse warranties can exist found at www.ridgid.com.

What is Non Covered - Warranty Exclusions

This express warranty does not extend to and expressly excludes:

Failures due to misuse, abuse or normal wearable and tear are not covered by this warranty.

Normal wear and tear of and/or replacement attachments or accessories, including, without limitation, power cords, hoses, filters, and other attachments or accessories that may be offered for sale by us for use with the RIDGID Wet/Dry out Vac.

Harm or burnout of the RIDGID Wet/Dry Vac motor resulting from failure to clear a blockage occurring during the normal course of utilize.

Loss or damage to the RIDGID Wet/Dry Vac resulting from conditions beyond RIDGID'southward control including without limitation, misuse, accident, abuse, neglect, negligence (other than RIDGID's), overuse across intended chapters as set forth in your Owner's Manual, or modifications or alterations made by anyone other than RIDGID.

Loss or harm to the RIDGID Wet/Dry Vac resulting from failure to use the RIDGID Wet/Dry Vac in accord with the written instructions, guidelines, and terms and conditions set forth in the Owner's Manual.

RIDGID shall not be responsible for any incidental or consequential damages.

How Local Laws Relate to the Warranty

Some areas do not allow the exclusion or limitation of incidental or consequential damages, then the above limitation or exclusion may non utilise to you lot. This warranty gives yous specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

DISCLAIMER OF WARRANTIES: NO OTHER EXPRESS OR Implied WARRANTY:

THIS FULL LIFETIME WARRNATY IS THE SOLE AND Exclusive WARRANTY FOR THIS RIDGID Product. RIDGID MAKES NO OTHER EXPRESS WARRANTIES AND NO Unsaid WARRANTIES WHATSOEVER WITH RESPECT TO THE VAC, INCLUDING Only Non LMITED TO THE Implied WARRANTIES OF MERCHANTABILITY AND FITNESS. NO EMPLOYEE, AGENT, DEALER, OR OTHER PERSON IS AUTHORIZED TO Change THIS WARRANTY OR MAKE ANY OTHER WARRANTY ON BEHALF OF THE RIDGID.

NORMAL Article of clothing AND TEAR Explanation:

Normally, our vacs are used on chore sites in the demanding applications and environments. Nether these conditions and over fourth dimension, the RIDGID product may experience normal vesture and tear and require service outside of a warranty claim.

DEFECTS IN MATERIALS OR WORKMANSHIP INSPECTION EXPLANATION:

It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do and so very early in the products life cycle, often the first or 2d fourth dimension the product is used. When returned for inspection, these products are by and large found to nonetheless be in like new status and show very little signs of utilize. It is uncommon for a product that was manufactured with a defect, to survive under normal utilize for any extended menstruation of fourth dimension. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely establish to be defective. The most common demand for service is the result of normal habiliment and tear issues, which may not be considered a defect in materials or workmanship.

Troubleshooting Your RIDGID Wet/Dry Vac

What issues are you experiencing?

The vacuum is not turning on, motor does not run.

• 
  Check power supply.
  • Cheque your fuse/circuit billow.
  • Is the vacuum plugged in?
  • Are you using the proper voltage of 120?
  • 
    Are you using an extension cord?
    • Using an extension cord is highly discouraged. If unavoidable, follow safety guidelines and the proper extension cord rated for the amount of current the appliance uses.
• 
  Check string/plug.
  • Supervene upon cord or plug if there is whatever harm. (click to purchase service part)
• 
  Check switch.
  • Utilise a multimeter or an ohmmeter to cheque for continuity.
    • Replace switch.
    • If you are able to replace the switch, we will send a replacement switch at no charge.
    • Otherwise, clickhereto initiate warranty claim.

Motor exhaust is smoking

• Turn off and unplug the vac immediately. Clickhereto initiate warranty claim (send to lab - condom).

Burning/Electrical smell

• 
  Is your vac brand new?
  • Aye - New motors often will have a pause-in, "motor scent." This should go abroad later several minutes of running. The cause is the varnish that is on the motor windings. After the break-in period, this odor should no longer be present.
  • No – Plough off and unplug the vac immediately. Clickhereto initiate warranty merits (transport to lab- safety).

Sparking on the switch or the motor

• 
  Is at that place a burning/electric smell?
  • No – If the vac and the switch are working, there is no problem with the vac.
  • Yep – Turn off and unplug the vac immediately. Clickhitherto initiate warranty claim (ship to lab- condom).

Poor Suction

• 
  Is air coming out the blower port?
  • 
    No – The blower bicycle could have been sheared off.
    • Contact Customer Service at one-800-474-3443 from Mon to Friday between eight:00 AM to 5:00 PM CST to check if replacement blower cycle for your model is bachelor.
  • 
    Aye –
    1. 
       Cheque for blockage
       • Empty the tank
       • Make clean or supercede the filter
       • Cheque the float. Information technology should be moving freely
       • Bank check the hose for whatsoever blockage
    2. 
       Check for loose connections
       • Bank check hose connections
       • Tighten the drain cap
       • Replace hose if there are holes or tears
       • Make certain that the powerhead is seated correctly to the drum

If you demand to contact Customer Service, their hours of performance are Mon through Friday, 8-5 PM CST.

If after troubleshooting, you are still experiencing issues – clickhitherto initiate warranty claim request.

Source: https://www.ridgid.com/us/en/wet-dry-vac-warranty

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